Instacart monitors food and product recall announcements. We’ll send you an email with important safety information if a previous purchase is potentially impacted.

Reach out to the retailer of purchase for a refund on recalled products.

If you have additional questions about a food or product recall, refer to the applicable product recall announcement published by the regulatory authority below—

Product safety

Instacart always strives to provide the safest, most efficient service for customers—from pickup to delivery. Distinct from product recalls, we’ll help make up for products that arrive damaged.  Should you ever receive a damaged product, contact Instacart Customer Experience within 24 hours so we may help with the best possible solution.